Legal
Legal & compliance
These pages hold the public legal and compliance documents for Selio (Pty) Ltd t/a LunSa Loans.
They cover South African credit-provider disclosures (NCA registration, fees transparency, complaints escalation, POPIA / PAIA). Current published version: 1.1 (locked 2026-09-10). Customers accept this version in the application consent step.
Terms & ConditionsWebsite and service terms for using LunSa Loans.
Privacy PolicyHow we collect, use and protect personal information.
POPIA NoticeData-subject rights and Information Officer details.
Complaints procedureInternal process plus NCR / NFO / Tribunal escalation.
Cookie PolicyCookies and similar technologies on this site.
Fees & ChargesCost of credit components for short-term fixed-fee loans.
PAIA ManualAccess to information framework (where applicable).
NCR registerVerify NCRCP23540 on the National Credit Regulator register.
Credit provider details
- Full style: Selio (Pty) Ltd t/a LunSa Loans
- Legal name: Selio (Pty) Ltd
- Trading as: LunSa Loans
- Company registration: 2026/015205/07
- NCR registration: NCRCP23540 — verify on NCR register
- Certificate / registration noted: 22 May 2026 · valid until 31 July 2027 (confirm current status on the NCR register)
- Branch: Selio – Gqeberha, Summerstrand
- Office address: 105 Admiralty Way, Summerstrand, Gqeberha, 6001
- WhatsApp: 067 314 1658
- Email: support@lunsafinance.co.za
- Registered under: National Credit Act 34 of 2005, as amended
Consumer tip
Before you sign any credit agreement, confirm the credit provider’s NCR number is active on the official register. Displaying NCRCP23540 on this site is required transparency; the live register is the source of truth.
Never pay an unregistered third party an “upfront fee” to unlock a loan. See our Fees & Charges page and Complaints procedure (fraud warning).